Privacy Policy

Pure Rate Mortgage LLC (“Pure Rate,” “we,” “us”) respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.

Information we collect

When you request a rate, submit a form, or contact us, we may collect your name, email, phone number, ZIP code, property and loan details, and other information you choose to provide. We do not require your Social Security number or run a hard credit pull to show you an estimated rate.

How we use your information

• To respond to your inquiries and provide rate quotes or loan estimates.
• To process and service a mortgage application, if you choose to apply.
• To send you requested updates, such as rate alerts you sign up for.
• To comply with mortgage industry recordkeeping and regulatory requirements.

Sharing of information

We do not sell your personal information. We may share information with service providers who help us operate our business (such as loan origination or servicing platforms), and with third parties as required to process your loan (such as credit bureaus, title companies or investors), or as required by law.

Cookies & site data

Our website may use cookies or similar technologies to understand site usage and improve your experience. You can control cookies through your browser settings.

Your choices

You may opt out of marketing communications at any time by contacting us at info@purerate.com. Requests related to an active loan file should be directed to your loan officer.

Contact us

Questions about this policy can be directed to Pure Rate Mortgage LLC, NMLS #2578474, at 3440 Toringdon Way, Suite 203, Charlotte, NC 28277, info@purerate.com or (866) 755-0396.

This policy was last updated on 2026-01-01.